Professional Training

Professionalism & Respect in the Workplace – Key in Preventing Workplace Violence

Our program will include your organization’s policies, human rights legislation, Ontario’s Bill 168, building healthy relationships and dissolving the barriers that get in the way.  We will explore the 3 types of abusers & effective strategies for resolution, perceptions & assumptions vs. facts and the continuum between respect and harassment.  We have programs for employees and leaders.

Effectively Managing Complaints & Investigations

Our program will include our successful strategies in effectively managing complaints, conducting effective investigations while maintaining a healthy workplace. We will explore the nature of conflict and the 3 keys for resolution, how leaders can be more effective in the early stages and how to protect the health of the organization while conducting an investigation. This program is intended for leaders and HR.

Professional Relationship & Team Building –  Key in Building Healthy Work Environments

Our program builds healthy professional relationships and trusting work environments; we explore our unhealthy perceptions and beliefs causing barriers and how we can shift to a healthier workplace with smarter decision making skills. We have programs for employees and leaders.

Transforming Conflicts in the Workplace

Our program will include our successful strategies in effectively managing conflict for employees, leaders and teams. We will explore the sources of conflict and preventative strategies, early resolution strategies and advanced tools to use when faced with high conflict situations. We have programs for employees and leaders.